Delivery & Returns

Delivery

We offer the following delivery options:

  • UK Standard Delivery (Royal Mail) £3.95 - Taking 3 to 5 Working Days
  • Express Delivery (UPS) £7.50 - Next Working Day* (excluding Bank Holidays). Please note this service is only available to the UK mainland.
  • International Delivery (Royal Mail) £13.50 5-7 Working Days. All relevant import taxes and duties are not included in your total and will be payable locally.

*Orders must reach our office by 12 noon the preceding day. Orders received after 12 noon may still be eligible for next day delivery although this is not always possible.

Orders received between 12 noon on Thursdays and 12 noon on Fridays will be delivered on the following Monday. Orders received after 12 noon on Friday, or on Saturday or Sunday  will be delivered on the following Tuesday.

Please be aware that Express Delivery and International Delivery will require a signature on  delivery. In the event that you are unavailable when the delivery is made a card will be left  giving you the opportunity to contact the courier and re-arrange delivery at a convenient time.

Exchange and Returns

If you wish to return an item, we do ask all products are returned to us within 14 days of receipt, in the original condition and fully resalable. Please make sure all returned items are  well packaged, so they do not become damaged in the post. Once we have received and inspected the returned product we shall then proceed with the refund. Refunds will be  credited to the original payment card.

Unwanted goods must be returned in a fully resalable condition and any tags must be intact.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable  condition or are damaged.