Delivery & Returns
We offer the following delivery options:
- Free UK Delivery (orders over £50) – Please allow 3-5 working days for delivery by Royal Mail.
- UK Standard Delivery £4.95 – Please allow 2-3 working days for delivery by Royal Mail.
- UK Tracked Delivery (mainland only) £7.50 - Please allow 2-3 working days for delivery by Royal Mail.
- International Delivery £13.50 – Please allow 5-10 working days for delivery by Royal Mail. Tracking information will be emailed to you on the day of dispatch. Royal Mail require signature upon delivery. If you are unavailable when the delivery is made a card will be left providing instructions to re-arrange your delivery. All relevant import taxes and duties will be payable locally.
Our factory closes at 4pm Friday and remains closed until Monday therefore please bear this in mind when ordering.
Exchanges & Returns
If you wish to return an item, we do ask all products are returned to us within 14 days of receipt, in the original condition. Please ensure all returned items are well packaged, so they do not become damaged in the post and include the returns form provided. Once we have received and inspected the returned product we shall then proceed with an exchange or a refund. Refunds will be credited to the original payment method.
We reserve the right to refuse an exchange or refund if goods are not returned in good condition or are damaged.